Office Administration Staff Courses

$90.00

This package bundle is for office administration that wants to enhance their people skills and knowledge. This package has been crafted with 6 courses that will help you enhance office etiquette as well as manage your crazy busy days at the office. You can now get your training goals for 2020 met all in one place by training at a time that is convenient for you!

    1. Interpersonal Communication Skills
    2. Microsoft Office Excel 2016:  Part 2 (Intermediate)
    3. Business Email Etiquette
    4. Successful time Management
    5. TMC Workplace Violence
    6. TMC Diversity Training
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Interpersonal Communication Skills

Strengthen your everyday communication style by using a series of simple tips and techniques that will improve your verbal and non-verbal interactions. In this course, you'll complete a short self-assessment to determine your current communication style and receive tips on the specific areas that need improvement. Then, you'll learn about the 7 key steps in the communication process and gain tips on how to enhance each part of the process. You'll also learn about the most common workplace communication scenarios, as well as the most common barriers to communication so that you can clarify and enhance your message in each situation.

This 45-minute course includes short scenarios and exercises to clearly illustrate the learning concepts. Short quizzes and a final test allow you to conveniently review and evaluate your understanding of the material.

KEY OBJECTIVES

  • Effectively convey ideas
  • Deal with criticism
  • Avoid misunderstandings
  • Minimize arguments
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Microsoft Office Excel 2016: Part 2 (Intermediate)

Microsoft Office Excel 2016: Part 2 (Intermediate) builds on your knowledge of the basic functionality of Excel by teaching you to perform more advanced calculations and specialized actions. To begin, you’ll develop a deeper understanding of the complex formulas and functions that allow you to extract important information from your data. You’ll discover how to sort, filter, and query data to increase the readability of your worksheets. You’ll see how to create and manipulate sophisticated tables and charts. You’ll also discover how to create PivotTables and PivotCharts to analyze and present your data with a high level of flexibility, and you'll discover helpful ways of filtering data using Timelines and Slicers. The second part of our Microsoft Office Excel 2016 series, this course is 2 hours and 30 minutes in length and will help you prepare for the Microsoft Office Specialist exams. It features easy-to-follow visual instructions, practice files, and a final quiz to test your comprehension.

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Workplace Violence

Recent headlines have been filled with sexual harassment cases, most notably in politics and entertainment. However, workplace conduct can cross the line in any industry or business. The risks of and damage from workplace violence can affect your business as well as your employees, with a high potential for legal issues and detrimental financial impact. Each year almost one million individuals become victims of violent crime while working. About 500,000 victims of violent crime in the workplace lose an estimated 1.8 million work days each year. The average cost to American businesses each year is estimated to be $36 billion dollars (Bureau of Justice Statistics). Put an end to harmful workplace environments with TMC's Workplace Violence Training Course.

This online workplace violence training course takes about 40 minutes to complete and supports organizational human resource initiatives. In this course, participants will learn to identify workplace violence, discuss the impact of workplace violence, review risk factors associated with workplace violence and create a workplace violence prevention plan. The time is right to review workplace conduct rules and legal liability. Learn how to address and prevent harassment in your workplace. Sign up today and discover more ways for Total Medical Compliance to help you meet your human resource compliance needs.

"Non-consensual, sexual advances are not the same as flirtatious comments from a creepy dude. The degree of harassment matters." – Cheryl Yeoh

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Business Email Etiquette

Learn how to compose e-mails that use proper etiquette and discover how a well-composed e-mail can impact your performance, perception, and professional success. Much of business communication today is conducted through e-mail, and establishing best practices is an important part of maintaining a professional image. You'll learn the essential parts of an e-mail and discover how to properly use each section, define appropriate salutations, closings, and signatures, and understand the importance of tone and context. The course also helps with determining when e-mail might not be the best choice for communication. This 30-minute course includes self-reflection tools, quizzes, and a final exam to help you quickly improve your business e-mail communication style. Real-life scenarios show how approaches can be implemented seamlessly into your everyday work routine.

KEY OBJECTIVES

  • Learn the essential parts of an e-mail and how to use each effectively
  • Project a professional image by using proper etiquette in email communication
  • Determine whether an email is the best method for specific business communication
  • Use strategies and best practices for composing professional business e-mails
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Successful Time Management

Gain a deeper understanding of the myths of time management and develop insight into the causes of procrastination that may be preventing you from reaching your full potential. Time management is a fundamental skill that can help you become a more productive worker, give you more free time, and lead to a happier and healthier lifestyle. Utilize this course to master effective time management techniques and learn how to prioritize your activities to reduce stress and make the most of your day. Engaging video and quality audio narration helps clarify each concept, and step-by-step instruction ensures you get the most out of each topic covered.

KEY OBJECTIVES

  • Develop strategies to effectively manage time and be more productive
  • Identify the root causes of procrastination and learn specific ways to combat them
  • Manage time like a pro by utilizing daily and weekly plans
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Product Description

Purchase all 6 courses for only $90 per person.

 

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