“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.” – William James
Efficiency experts estimate that employees spend 2.8 hours per week dealing with conflict. Workplace conflict reduces employee productivity and increases absenteeism and project failure. This conflict resolution training course will teach your employees to observe escalating conflict, address it and help resolve it.
This conflict resolution training course will take approximately 40 minutes to complete. Participants will learn how to understand the impact of conflict in the workplace and learn methods of managing conflict, including how to have the difficult conversations often necessary for conflict resolution. Different types of conflict will be highlighted and participants will leave with an understanding of how to find the appropriate resolution option for their conflict. Sign up for this course today and find other popular TMC Human Resources training solutions to satisfy your compliance needs.